A Notice Is Evidence, Not Intent

In Cox Communications v. Sony Music, the same evidence could support several different legal questions. This chapter reconstructs the notice-and-response record and asks what each part can legitimately prove. The point is not to decide whether Cox's policy was ideal. It is to distinguish evidence of awareness, evidence about safe-harbor implementation, and evidence of the purposeful facilitation required by the Supreme Court's contributory-liability rule.

That distinction is necessary because litigation turns a long operational history into a legal conclusion. A large number of notices can sound like proof that a provider knew everything that mattered. A low number of terminations can sound like proof that it tolerated infringement. A provider's claim that most activity stopped can sound like proof that its policy worked. Each statement may be relevant, but none answers every question at once.

The record was a sequence, not a single number

The record began with activity that MarkMonitor identified as apparently infringing. Its software detected copyrighted works being uploaded or downloaded, traced the activity to particular IP addresses, and identified the Internet service provider for those addresses. Over roughly two years, MarkMonitor sent Cox 163,148 notices. The notices were therefore reports about activity associated with connections Cox supplied, not findings that Cox itself had uploaded or distributed the music.

Cox described a staged response. After a second notice for a subscriber account, it sent a warning. Further notices could lead to an interruption of Internet access until the subscriber responded, followed by a suspension until the subscriber called and received a warning over the telephone. After 13 notices, the subscriber could be subject to termination of all Internet service. Cox also said its customer contract prohibited using the connection to post, copy, transmit, or disseminate content that infringed copyright.

The sequence matters because it shows several different decisions. MarkMonitor's system detected and reported activity. Cox decided how to map the report to an account and what response to impose. The subscriber—or a person using the connection—made the underlying choice to engage in the activity. Sony's theory treated Cox's continued service after notice as a material contribution to the later infringement. The majority instead asked whether the provider's conduct showed intent to have the service used for infringement.

sequenceDiagram participant U as User or connection activity participant M as MarkMonitor participant C as Cox participant A as Subscriber account participant S as Sony and other rightsholders participant SC as Supreme Court U->>M: Detect apparent infringement M->>C: Send notice identifying an IP address C->>A: Warning after repeated notices C->>A: Suspension or phone warning after further notices C->>A: Possible termination after 13 notices S->>SC: Argue continued service materially contributed SC-->>S: No inducement or tailored service on this record

The number 163,148 is significant as a measure of the scale of reporting.